SHIPPING & RETURNS
SHIPPING POLICY
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Processing Time: Orders are processed within 1–3 business days. During busy periods or sales, processing times may be slightly extended.
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Shipping Method: We use reliable carriers such as Australia Post (or insert courier name) for domestic and international deliveries.
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Estimated Delivery Times:
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Australia: 3–7 business days
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International: 7–21 business days (varies by destination)
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Shipping Costs: Calculated at checkout based on your delivery address and order size.
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Tracking: A tracking number will be provided once your order is shipped.
RETURN & EXCHANGE POLICY
We want you to love your purchase. If you're not completely satisfied, we’re here to help.
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Returns: Accepted within 14 days of delivery.
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Eligibility: Items must be unused, in original packaging, and in the same condition as received.
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Non-Returnable Items: Gift cards, sale items, and custom-made products are non-refundable.
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Return Shipping: Customers are responsible for return shipping costs unless the item was incorrect or defective.
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Exchange: Subject to product availability. Please contact us before returning for exchange.
To initiate a return or exchange, email us at: pashminadelights@gmail.com